DevOps | Cloud | Automation | Tech Support Leadership
DevOps-focused tech support expert with deep experience in RedHat OS, NetBackup, and cloud platforms (AWS, Azure). Skilled in bash/Python scripting, automation, hardware management, and critical issue resolution. Proven leadership in team development and training delivery, with a strong passion for efficiency, innovation, and scalable solutions.
Led advanced support and automation projects post-Veritas acquisition. Delivered SME-level training and guided critical case resolutions involving OS, cloud, and hardware layers.
Progressed through multiple senior roles handling complex technical issues, scripting, reverse engineering, and collaborating with development teams. Served as a technical leader and mentor.
Taught Cyber Security, Networking, and Linux Administration courses. Mentored students and supported their academic and career development.
Maintained mission-critical avionics systems. Developed deep technical troubleshooting skills and a disciplined problem-solving mindset.
Master of Information Systems Management
Keller Graduate School of Management – 4.0 GPA
B.S. in Computer Information Systems
DeVry University – 4.0 GPA
English, Albanian
Email: [email protected]
Website: ivsimaku.com
LinkedIn: linkedin.com/in/iv-simaku
Location: Oviedo, FL